XChange Agenda - Wednesday 16 September
Pick up your conference badge and personalised itinerary at registration, then pop back any time you have questions that you need answered or feedback that you would like to share. The XChange Events team is there to help you!

Kick off the day with the CRN team’s opening remarks! We’ll highlight what’s ahead, share key insights, and set the stage for networking, learning, and discovering opportunities to drive your business forward.
XChange Australia will open with a Welcome Ceremony delivered by a local Indigenous elder, offering a traditional Acknowledgement of Country. This important moment recognises the Traditional Custodians of the land on which we gather, paying respect to their enduring connection to culture, community and country.
The ceremony provides an opportunity for attendees to pause, reflect and begin the event with a shared understanding of place and respect, setting the tone for an inclusive and meaningful day ahead.
In 2026 the Aussie IT channel is under several strains. AI is changing the way partners deliver their services. Cybersecurity is becoming an essential pillar for partners. And partners need to upskill and diversify their talents or risk being left out. In this research session, Athina Mallis, editor at CRN Australia breaks down the current trends in the Aussie IT channel and how partners can take advantage of them.
Hear from ThreatLocker on today’s cybersecurity challenges and emerging opportunities. Walk away with insights to protect and grow your business.

XChange attendees are assigned into peer groups of 8-10 based on business focus and technology interests. Vendors meet with the boardroom groups for 25 minutes, presenting new products, programs, and opportunities – in an environment conducive to spirited conversation and constructive feedback.
Take a break, connect with peers, and explore our exhibitors’ stands, network, discover, and be inspired!
Join NinjaOne to explore strategies, tools, and insights for driving business growth and efficiency. Learn how to optimise your operations and stay ahead in a competitive landscape

Across Australia, partners and their customers are facing rising threats, increasing compliance pressure, and a growing cybersecurity skills gap while tool sprawl and alert fatigue continue to slow response times.
In this session, we’ll show how partners can move to a modern security model using a 24/7 managed SOC and AI-powered XDR enabling continuous monitoring, faster detection, and coordinated response across the full attack surface.
We’ll also highlight real outcomes, showing how partners can reduce risk, minimise disruption, and simplify security for customers without the need to build or scale internal security teams.
Whether you’re an MSP looking to differentiate your security offering or an organisation looking to strengthen cyber resilience, this session will provide practical insights on how to close the detection and response gap and deliver security as a service.

A short welcome from Crayon to introduce their team and welcome attendees to the networking lunch, setting the tone for informal conversations and connections.
XChange attendees are assigned into peer groups of 8-10 based on business focus and technology interests. Vendors meet with the boardroom groups for 25 minutes, presenting new products, programs, and opportunities – in an environment conducive to spirited conversation and constructive feedback.
Enjoy a delicious lunch while reflecting on this morning’s sessions, connect with fellow attendees, and explore our exhibitors’ stands. Don’t miss the chance to network, share ideas, and discover something new.
Hear an extraordinary story of resilience, vision, and triumph. This keynote shares personal experiences that inspire, challenge perspectives, and leave you motivated to make a difference in your own journey.
Perspectives from across the partner and vendor ecosystem on what’s working, what’s changing, and where opportunities are emerging.

A practical look at how technology is being applied to solve real business challenges, with insights drawn from real-world deployments.
XChange attendees are assigned into peer groups of 8- 10 based on business focus and technology interests. Vendors meet with the boardroom groups for 25 minutes, presenting new products, programs, and opportunities – in an environment conducive to spirited conversation and constructive feedback.
Take a break, connect with peers, and explore our exhibitors’ stands, network, discover, and be inspired!
AI is moving quickly from experimentation to revenue generation. This session explores how channel partners can turn AI capabilities into profitable offerings, from packaging AI-enabled services to aligning use cases with real customer outcomes and measurable value.
A candid fireside chat spotlighting the women driving change across the channel. Expect honest perspectives, real experiences and practical insights on leadership, progression and impact in a fast-evolving industry.
Wrap up the day with final thoughts from the CRN team. We'll recap key takeaways, thank our sponsors and attendees, and send you off with actionable insights and new connections to drive your business forward.
Join fellow attendees for an evening of drinks, offering an informal setting to connect, share insights, and continue conversations from the day’s sessions.