XChange Agenda - Wednesday 16 September


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Registration & Networking Refreshments

Pick up your conference badge and personalised itinerary at registration, then pop back any time you have questions that you need answered or feedback that you would like to share. The XChange Events team is there to help you!


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CRN Opening Remarks

Kick off the day with the CRN team’s opening remarks! We’ll highlight what’s ahead, share key insights, and set the stage for networking, learning, and discovering opportunities to drive your business forward.

Speaker
CRN
Editor
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Welcome Ceremony

XChange Australia will open with a Welcome Ceremony delivered by a local Indigenous elder, offering a traditional Acknowledgement of Country. This important moment recognises the Traditional Custodians of the land on which we gather, paying respect to their enduring connection to culture, community and country. The ceremony provides an opportunity for attendees to pause, reflect and begin the event with a shared understanding of place and respect, setting the tone for an inclusive and meaningful day ahead.

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Research: AI, cyber and skills: the channel’s trifecta

In 2026 the Aussie IT channel is under several strains. AI is changing the way partners deliver their services. Cybersecurity is becoming an essential pillar for partners. And partners need to upskill and diversify their talents or risk being left out. In this research session, Athina Mallis, editor at CRN Australia breaks down the current trends in the Aussie IT channel and how partners can take advantage of them.

Speaker
CRN
Editor
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Insight on Cybersecurity with ThreatLocker

Hear from ThreatLocker on today’s cybersecurity challenges and emerging opportunities. Walk away with insights to protect and grow your business.


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Boardroom Appointments

XChange attendees are assigned into peer groups of 8-10 based on business focus and technology interests. Vendors meet with the boardroom groups for 25 minutes, presenting new products, programs, and opportunities – in an environment conducive to spirited conversation and constructive feedback.

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Networking Break

Take a break, connect with peers, and explore our exhibitors’ stands, network, discover, and be inspired!

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Driving Success in a Changing Business Landscape with Ninja One

Join NinjaOne to explore strategies, tools, and insights for driving business growth and efficiency. Learn how to optimise your operations and stay ahead in a competitive landscape


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Alert Fatigue to Cyber Resilience: Modern SOC with Managed XDR

Across Australia, partners and their customers are facing rising threats, increasing compliance pressure, and a growing cybersecurity skills gap while tool sprawl and alert fatigue continue to slow response times. In this session, we’ll show how partners can move to a modern security model using a 24/7 managed SOC and AI-powered XDR enabling continuous monitoring, faster detection, and coordinated response across the full attack surface. We’ll also highlight real outcomes, showing how partners can reduce risk, minimise disruption, and simplify security for customers without the need to build or scale internal security teams. Whether you’re an MSP looking to differentiate your security offering or an organisation looking to strengthen cyber resilience, this session will provide practical insights on how to close the detection and response gap and deliver security as a service.

Speaker
XDR Specialist
Barracuda

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Pre Lunch Address with Crayon

A short welcome from Crayon to introduce their team and welcome attendees to the networking lunch, setting the tone for informal conversations and connections.

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Boardroom Appointments

XChange attendees are assigned into peer groups of 8-10 based on business focus and technology interests. Vendors meet with the boardroom groups for 25 minutes, presenting new products, programs, and opportunities – in an environment conducive to spirited conversation and constructive feedback.

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Exhibition Stands & Networking Lunch

Enjoy a delicious lunch while reflecting on this morning’s sessions, connect with fellow attendees, and explore our exhibitors’ stands. Don’t miss the chance to network, share ideas, and discover something new.

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A Journey That Inspires: Lessons from an Extraordinary Story

Hear an extraordinary story of resilience, vision, and triumph. This keynote shares personal experiences that inspire, challenge perspectives, and leave you motivated to make a difference in your own journey.

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Insights from the Ecosystem with Coro

Perspectives from across the partner and vendor ecosystem on what’s working, what’s changing, and where opportunities are emerging.


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Vendor Insights: Technology in Practice

A practical look at how technology is being applied to solve real business challenges, with insights drawn from real-world deployments.

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Boardroom Appointments

XChange attendees are assigned into peer groups of 8- 10 based on business focus and technology interests. Vendors meet with the boardroom groups for 25 minutes, presenting new products, programs, and opportunities – in an environment conducive to spirited conversation and constructive feedback.

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Networking Break

Take a break, connect with peers, and explore our exhibitors’ stands, network, discover, and be inspired!

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Panel Discussion: Monetising AI: Turning Innovation into Revenue

AI is moving quickly from experimentation to revenue generation. This session explores how channel partners can turn AI capabilities into profitable offerings, from packaging AI-enabled services to aligning use cases with real customer outcomes and measurable value.

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Fireside Chat: Women Shaping the Channel

A candid fireside chat spotlighting the women driving change across the channel. Expect honest perspectives, real experiences and practical insights on leadership, progression and impact in a fast-evolving industry.

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Closing Remarks

Wrap up the day with final thoughts from the CRN team. We'll recap key takeaways, thank our sponsors and attendees, and send you off with actionable insights and new connections to drive your business forward.

Speaker
CRN
Editor
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Networking Drinks Reception

Join fellow attendees for an evening of drinks, offering an informal setting to connect, share insights, and continue conversations from the day’s sessions.